A real company, real people, real machines.
EGO POWER+ sells factory-new mowers direct from U.S. warehouses. This page is maintained by EGO POWER+ to answer the questions buyers ask before spending real money with us — who we are, how your order ships, and what happens if something goes wrong.
Talk to us first
Call +1 (929) 520-5580 and a person picks up.
Mon–Fri 9:00 AM – 6:00 PM CT · Sat 10:00 AM – 4:00 PM CT
Business details
EGO POWER+
Austin, TX · United States
Fulfillment warehouses: OH · TX · GA · NV
How your mower ships
Mowers ship by LTL freight, curbside delivery, on a pallet. Orders leave the warehouse in 1–3 business days and typically arrive in 2–10 business days depending on distance.
You receive a tracking number by email as soon as your order leaves the warehouse, plus a call from the carrier to schedule delivery.
Details on the shipping policy page.
30-day returns
You have 30 days from delivery to return equipment. None on unused, uninstalled equipment returned in original packaging.
EGO POWER+ covers return freight on damaged or incorrect items; buyer-remorse returns are charged actual return freight.
Warranty
Full manufacturer warranty on every machine, honored through the brand's authorized service network.
Damaged in transit? Note it on the delivery receipt, photograph it, and call us the same day — we handle the freight claim, not you.
Payment security
Payments are processed by Stripe. Card details are entered directly into Stripe's PCI-compliant form — EGO POWER+ never sees or stores your card number.
Nothing is charged until you confirm your order on the payment step, and every order gets an emailed receipt.
What we don't do
- No fake countdown clocks that reset when you reload the page.
- No invented "only 2 left" counters — stock status on our pages is real.
- No hidden freight charges added after checkout.
- No selling or renting your personal information.